Exchange Policy

payment options exchange policy modo yoga bloor west

 

CLASSES & MEMBERSHIPS

  • All sales final (non-refundable, non-sharable, non-transferable, non-exchangeable)
  • Memberships are subject to contract agreement terms; they are non-refundable and non-exchangeable. Please ensure that you are fully committed before registering
  • Classes sold at regular price never expire
  • Classes sold on SALE always have an expiry date and are non-refundable, non-extendable, non-exchangeable, non-shareable
  • Exceptions
    • Due to medical reasons, you may be eligible to transfer your classes to a friend/family member
    • Due to relocating you may be eligible to transfer to another Modo Yoga studio if possible
    • For rare and exceptional cases, you may request to exchange your pass for Account Credit

 

PRIVATE & GROUP LESSONS

  • All sales final (non-refundable, non-sharable, non-transferable)
  • Payment must be made in one transaction, split by a maximum of two methods of payment
  • Cancellation Policy: we must receive an email or phone call at least 24 hours in advance to receive Account Credit; no refunds for cancellations received within 24 hours

WORKSHOPS

  • All sales are final (non-refundable, non-sharable, non-exchangeable, non-transferable)
  • Payment + Registration is required in advance
    • space is limited
    • to minimize stress for the teacher during sign-in
    • all events are subject to cancellation if enrollment is low
  • Cancellation Notice must be received in via email a minimum of 24 hours in advance of the workshop to receive Account Credit. No refunds for cancellations received within 24 hours
  • Latecomers are not admitted; please arrive early as we will not give refunds for late arrivals

 

PRE-REGISTERED SERIES

  • All sales are final (non-refundable, non-shareable, non-transferable)
  • All participants must pay for the whole series; we do not pro-rate classes
  • Payment + Registration is required in advance
    • space is limited
    • to minimize stress for the teacher during sign-in
    • all events are subject to cancellation if enrollment is low
  • Cancellation Notice must be received in via email a minimum of 24 hours in advance of the workshop to receive Account Credit. No refunds for cancellations received within 24 hours
  • Latecomers are not admitted; please arrive early!

 

RETAIL

  • We will exchange any retail items for Account Credit that is in new/unopened/ re-sellable condition within 14 days of original purchase